Shipping Policy
Shipping Policy
Last updated: June 2026
Free Shipping
We offer free standard shipping on all orders over $50 within the United States.
Processing Time
Orders are processed within 1–2 business days after payment confirmation. You will receive a shipping confirmation email with a tracking number once your order has shipped.
Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | $4.99 (free over $50) |
| Expedited Shipping | 2–3 business days | $12.99 |
| Express Shipping | 1–2 business days | $19.99 |
International Shipping
We currently ship to the United States and Canada. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Tracking Your Order
Once your order ships, you will receive an email with a tracking link. You can also track your order at any time by contacting us at sales@petsvolta.com.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours at sales@petsvolta.com and we will resolve it promptly.